Experts in Oracle Service Cloud.

CX Builders is an Oracle Gold Partner that solely specialises in Oracle Service Cloud. With many years of experience in implementations, customisations and integrations, we help to quickly achieve the full potential of any Oracle Service Cloud site. We are praised by our customers for our fast and agile approach, the deep product knowledge and good solutions.


These are some of the services we provide for your Oracle Service Cloud site. Contact us for more information.


Setting up processes within the console. Rules, Custom Objects, Workspaces, Reports etc

System Design

Translate functional requirements into a solid technical design based on years of experience

Customer Portal

Branding the Customer Portal to match the style of your website & customizing the functionality to meet your exact requirements.


Integration with external systems using the Soap Api, Setting up SAML Single Sign On, Custom processes to perform complex logic

Site Assesment

Not sure if your site is configured the way it should be, or do you want a clear picture of how everything is tied together after years of customization?

Custom Add-ins

Our user friendly Add-Ins with quality code can perform any custom task for your users in the Oracle Service Cloud console.



MailMerge is a powerful Mail Merge / White Mail Add-In that allows users to merge data from Service Cloud into a Word or Pdf document.

It can be added to the ribbon of any workspace, or a report and merge virtually any data available in Service Cloud.

MailMerge Overview


MultiSelect by CX Builders is a workspace Add-In for Oracle Service Cloud, which allows users to select multiple items from a menu.

MultiSelect Overview

CX Editor

CX Editor, a WYSIWYG editor, that allows you to edit your answers online in Oracle Service Cloud, exactly like your customers see them.

It comes with an integrated Image browser that allows to directly upload and use images in the assets folder of your OSC site.

Online Video Tutorial

Our Customers

Below some of our customers we work for.

Contact Info

CX Builders
Ebbehout 1
Zaandam, the Netherlands
P: +31 75 369 0014