Experts in Oracle Service Cloud.

CX Builders is an Oracle Silver Partner that solely specialises in Oracle Service Cloud. With many years of experience in implementations, customisations and integrations, we help to quickly achieve the full potential of any Oracle Service Cloud site. We are praised by our customers for our fast and agile approach, the deep product knowledge and good solutions.

Services

These are some of the services we provide for your Oracle Service Cloud site. Contact us for more information.

Configuration

Setting up processes within the console. Rules, Custom Objects, Workspaces, Reports etc

System Design

Translate functional requirements into a solid technical design based on years of experience

Customer Portal

Branding the Customer Portal to match the style of your website & customizing the functionality to meet your exact requirements.

Customisation

Integration with external systems using the Soap Api, Setting up SAML Single Sign On, Custom processes to perform complex logic

Site Assesment

Not sure if your site is configured the way it should be, or do you want a clear picture of how everything is tied together after years of customization?

Custom Add-ins

Our user friendly Add-Ins with quality code can perform any custom task for your users in the Oracle Service Cloud console.

Solutions

MailMerge

MailMerge is a powerful Mail Merge / White Mail Add-In that allows users to merge data from Service Cloud into a Word or Pdf document.

MailMerge Overview

MultiSelect

MultiSelect by CX Builders is a workspace Add-In for Oracle Service Cloud, which allows users to select multiple items from a menu.

MultiSelect Overview

CX Editor

CX Editor is a True WYSIWYG editor integrated in the BUI, that allows you to edit your answers exactly like your customers see them.

CX Editor Overview

Answer SEO

Answer SEO is an SEO and content analysis tool for answers in the BUI. It provides a real time SEO score and feedback on how to improve your content.

Answer SEO Overview

Answer Versioning

CX Builders Answer Versioning is a freeware answer versioning solution that can be used in the Console and in BUI.

Versioning Overview

Our Customers

Below some of our customers we work for.

Contact

CX Builders
the Netherlands
P: +31 75 369 0014
E: